I think it is pertinent that we LISTEN, rather than SELL what we have in stock!
This is about addressing the customers’ needs, real and perceived, not making a sale. An educated customer is a satisfied customer! We listen to what you are thinking. As you articulate your needs, we listen carefully to what you have to say. All details are important:
- What rooms are warm or cold?
- Where are you really comfortable in your home and how much time do you spend there?
- How different areas of the home are utilized by your family?
- Is there a space which you would like to “reclaim” as living space; be it a sunroom, basement or over garage area?
- Whether you have children and/or older family members living at your home
- Whether there are family health issues to be considered for Indoor Air Quality
- What type of energy saving measures have you addressed in the last few years?
- What your energy bills have been over the past year
- What is really important to you: efficiency, the environment, cost, or a balance of all?
- What your budget looks like for the project you are looking at
- Whether you would like financing as an option
- What brands of equipment you are interested in
- Whether you are a new home owner, just getting to know your home; or planning to put your home on the market in the next few months or years
All of these considerations are important to providing you with the heating, cooling and indoor air quality products which will be a satisfying investment for comfort and efficiency throughout the seasons. Give us the chance to listen to your needs. Contact us today to let us help find the perfect heating or cooling solution for you.